Shipping Policy

Ionoiq Shipping Policy

Thank you for shopping with Ionoiq.

Order Processing

Orders are typically processed within 1-3 business days after payment is received.

Shipping Times

Estimated delivery times vary by location and product demand:

United States: 5-12 business days
International: 7-20 business days

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Tracking Information

Once your order ships, you will receive a tracking number via email so you can monitor your shipment's progress.

Shipping Fees

Shipping rates are displayed during checkout prior to payment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Ionoiq is not responsible for orders delayed or lost due to incorrect addresses provided at checkout.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please contact our support team and we will assist with an investigation.

Contact Us

For shipping inquiries: support@ionoiq.com